Privacy Policy
Effective Date: July 2025
Last Updated: July 2025
Welcome to RomAlto. We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services—whether you are based in the U.S., the EU, or elsewhere.
1. Who We Are
RomAlto is a real estate concierge service helping Americans and international clients discover, purchase, and manage property in Italy. We coordinate with trusted real estate professionals, legal advisors, and lifestyle service providers to create a seamless experience.
Data Controller:
RomAlto
Email: [email protected]
Website: www.romalto.com
2. What Data We Collect
Personal Data You Provide:
- Full name
- Email address
- Phone number
- Country of residence
- Budget, lifestyle, and property preferences
- Legal/financial background (where applicable for property purchase)
- Communications via contact forms, email, or consultation calls
Automatically Collected Data:
- IP address
- Browser type and device information
- Website usage analytics
- Cookies and similar technologies (see Section 7 below)
3. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), we only process your personal data when we have a lawful basis to do so:
- Consent: When you opt in to receive newsletters or marketing
- Contractual Necessity: To fulfill property consultation or concierge agreements
- Legal Obligation: To comply with applicable laws and regulations
- Legitimate Interest: For fraud prevention, website security, and improving our services
4. How We Use Your Data
We use your data to:
- Respond to inquiries and schedule consultations
- Match clients with property listings and trusted real estate professionals
- Coordinate legal, financial, and residency-related services
- Provide updates, offers, and content (only with your consent)
- Analyze and improve our website performance and services
5. Data Sharing and Transfers
We may share your personal information with:
- Real estate agents and brokers in Italy
- Legal and financial professionals as part of the buying process
- Technology providers (CRM systems, email platforms, cloud storage)
- Government authorities (if required for legal compliance)
We will never sell your personal information.
International Data Transfers
RomAlto operates in the U.S. and partners with professionals in the EU. Your personal data may be transferred outside the EEA. Where this occurs, we ensure your data is protected by:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions (where applicable)
- Data processing agreements with third-party providers
6. Your Rights Under the GDPR
If you are in the EEA or UK, you have the following rights regarding your personal data:
- Right to Access – Request a copy of the data we hold about you
- Right to Rectification – Correct inaccurate or incomplete data
- Right to Erasure – Request deletion of your data (“right to be forgotten”)
- Right to Restrict Processing – Limit how we use your data in certain cases
- Right to Data Portability – Receive your data in a structured, commonly used format
- Right to Object – Object to data processing based on legitimate interests or direct marketing
- Right to Withdraw Consent – At any time, where we rely on consent
To exercise any of these rights, email: [email protected]
You also have the right to lodge a complaint with your local supervisory authority.
7. Cookies and Tracking Technologies
We use cookies to improve website functionality and user experience.
You can manage your cookie preferences through your browser settings or opt in/out of non-essential cookies via a pop-up banner on our site (if enabled).
For more information, see our Cookie Policy below.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. We review retention periods regularly.
9. Security
We take appropriate technical and organizational measures to protect your data, including encrypted storage, limited access controls, and staff training. However, no system is 100% secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If we learn we have collected data from a child without parental consent, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in law or business practices. The “Last Updated” date at the top of the page will reflect any changes. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or wish to exercise your rights, please contact:
RomAlto
Email: [email protected]
Website: www.romalto.com
🍪 Cookie Policy
Effective Date: [Insert Date]
This Cookie Policy explains how RomAlto uses cookies and similar technologies to recognize you when you visit our website, what information they collect, and how you can control them.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, phone, tablet) when you visit a website. They help us understand how our site is being used and improve your experience.
2. Types of Cookies We Use
| Type | Purpose |
|---|---|
| Essential Cookies | Necessary for website functionality (e.g., form submissions, page navigation) |
| Performance Cookies | Collect anonymous data about how users interact with our website |
| Functionality Cookies | Remember your preferences (e.g., language, region) |
| Marketing Cookies | Track your browsing to deliver relevant ads and measure marketing effectiveness (only used with your consent) |
3. How to Manage Cookies
You can choose to accept or decline cookies via:
- Our website’s cookie consent banner (shown on first visit from EU/UK)
- Your browser settings (most browsers allow you to block or delete cookies)
Disabling certain cookies may affect site functionality.
4. Third-Party Cookies
Some third-party services (e.g., Google Analytics, social media plugins) may place their own cookies on your device. We recommend reviewing their privacy policies for more information.
5. Updates
We may update this Cookie Policy periodically. Any changes will be posted here with the updated “Effective Date.”
Questions? Contact us at [email protected]
🛡 CCPA Privacy Notice (California Residents)
If you are a California resident, you are entitled to certain rights under the California Consumer Privacy Act (CCPA) and CPRA amendments.
1. Categories of Personal Information Collected
We may collect the following:
- Identifiers: Name, email, phone number
- Internet activity: IP address, browser info, session data
- Commercial info: Property preferences, inquiry records
- Geolocation data: City/state from which you access the site
- Inferences: Potential interests based on usage behavior
2. Your Rights Under the CCPA
As a California resident, you have the right to:
- Know what personal information we collect and how we use it
- Access a copy of the personal data we hold about you
- Delete your personal information (with some legal exceptions)
- Opt out of the sale or sharing of personal information (RomAlto does not sell your data)
- Correct inaccurate personal information
- Limit the use of sensitive personal information (if applicable)
To exercise any of these rights, please email [email protected] with the subject line: CCPA Request.
3. Verification Process
We may require you to verify your identity (via email confirmation or phone) before processing certain requests. Authorized agents may submit a request on your behalf.
4. Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
5. Do Not Track
Our site does not currently respond to browser “Do Not Track” signals. However, you can opt out of cookie tracking via our [Cookie Policy] or browser settings.